The Challenge

A key account had a BIG ask from a Fortune 500 telecom customer: 30,000 custom end-of-year gifts, delivered in under two months so that they had enough time to kit and fulfill the order. And the client had very stringent design specifications to boot!

The Journey

Due to the tight timeline, Pop! shared production images before committing to the bulk amount to reduce production time in case they needed design iterations or changes.

The Win

Luckily, Pop! nailed the color match and style guidelines, so much so that Pop! delivered the product before the original deadline. Pop! also went above and beyond expectations by taking over the fulfillment of the project — something that was not included in the original quote. This saved the customer thousands in shipping and fulfillment costs they would’ve incurred if they’d sent it to a warehouse for kitting and drop-shipping instead. 

Want to be the next Pop! success-story? Get in touch with an account manager today.

The Challenge

A key distributor partner loved the custom Dog Leashes a Pop! account manager suggested and was ready to submit a PO that same day to meet a firm in-hand date. The problem? Pop! Promos’ standard production timeline wouldn’t meet their deadline.

The Journey

Sometimes, bespoke solutions require, well, speaking. The team quickly reached out to the client and presented them with a variety of solutions to make reaching their in-hand date more feasible — without compromising their project’s standards.

The Win

The art team rushed to cut the proofing and PO submission process in half, which meant the order went into production ASAP. Not only were the customer’s needs met, but the end-user received their product by the requested in-hand date, increasing their loyalty to the distributor. 

 Want to be the next Pop! success-story? Get support for your projects from an account manager today.

The Challenge

A key account distributor impressed a client with a virtual deck of Pop! Promos’ custom products, including the Inverted Umbrella for a Hospital Week giveaway. The distributor washed away all their hesitation thanks to realistic lifestyle images that perfectly represented their branding, alongside a flat image with technical specs. 

The Journey

To give the distributor’s client 100% confidence that they could meet their timeline, Pop! confirmed the quantity was doable along with specific cut-off dates — all within 24 hours of their request. Because of Pop! Promos’ shorter-than-average standard production time, Pop! offered Ocean pricing, therefore, aligning with their budget.

Pop! and the distributor worked together on multiple rounds of virtual edits based on their client’s feedback until the design was perfected. Pop! also sponsored a free, pre-production sample of their customized Inverted Umbrella so the client was not only satisfied but excited, too.

The Win

The Pop! Promos team offered white-glove drop-shipping service on behalf of the client. Since Pop! can ship directly from the Philadelphia HQ, this cut the expected delivery date by three weeks, saving the client from drop-shipping-induced stress — and all 13,000 umbrellas arriving on time. 

Want to be the next Pop! success-story? Get support for your projects from an account manager today.

The Challenge

Three different SKUs, two partners, and one chance to kit it right. 

The Journey

A key account client came to us with a creative request for an equally creative customer — 1,200 sets each of bespoke beanies, gloves, and scarves. Their customer ended up loving all the virtuals and said; “Why choose one when we could have them all?” While Pop!’s client was ecstatic about this major win, the thought of hand-kitting over 1,000 custom gift sets became more daunting by the day.

The Win

Luckily, they didn’t have to lift a finger (well, except to sign the BOL). As per usual, Pop! stepped up to the challenge; taking over the kitting process, and putting all three products into one poly bag for easy-breezy drop-shipping. Their customer agreed this was a more elegant and efficient solution than what they’d planned. 

Want to be the next Pop! success-story? Get in touch with an account manager today.

The Challenge

One of Pop!’s key accounts was expecting an office cameo from a very special host of a popular TV series. But what do you give to the man who has everything?

The Journey

Of course, the answer was “something custom.” Pop! collaborated with key account managers, taking into account their needs and ultimately pitching a spec sample of a Siligrams® Whiskey Ball Mold. They were on board immediately — but would their visitor be as pleased?

The Win

Spoiler alert: They were. Their custom Whiskey Ball Mold stole the show and the hearts of their guest and his team. They immediately placed another bulk order with the key account while cheersing over a glass of Johnny Walker (presumably blue).

Want to be the next Pop! success-story? Get in touch with an account manager today.